Who’s Eligible

• Must be homeless
• Must be 18 years of age or older
• Cannot be accompanied by a child under the age of 18
• A resident of Volusia County
• Cannot have any open warrants
• Cannot be a registered sex offender or predator
• Must agree to participate in First Step Shelter programming
• Must not meet the Baker Act or Marchman Act criteria
• Must not have any emergency medical conditions

Please note- potential residents must have the ability to: 

• Utilize the toilet and take showers independently 

Additionally, if the client is coming from an inpatient facility – they will need a referral from a primary care physician and if on psychotropic medication- must come with a 30-day supply of that prescription.

Who Can Make a Referral

• Place of Worship
• Hospital
• Social Services
• Law Enforcement

How to Make a Referral

Please fill out form above

What info do we need for Intake

• Name of referring agency and person making the referral along with a contact number
• Applicant’s Name
• Date of Birth
• Social Security Number (if available)
• Copy of Photo ID or a Picture of the Individual

Life at First Step Shelter

When you first arrive at First Step Shelter as a new resident you will first be given a health screening and will be able to take a shower as well as given clean clothes. You will then be entered into the First Step Shelter program where our case managers will help you get back on your feet!