First Step Shelter opened on December 11th, 2019 as a Homeless shelter for single adults in Volusia County. We are not just a place for homeless individuals to sleep and get a hot meal, we offer health, addiction, and counseling services as well as helping residents find jobs and housing. Our goal is to end homelessness in Volusia county one person at a time.


Executive Director: Victoria Fahlberg

Dr. Fahlberg has a PhD in Clinical Psychology and a Master of Public Health in Population and International Health from Harvard. She has founded two successful non-profits, one in Lowell, MA and the other in Rio de Janeiro, Brazil.  She brings strong leadership, administrative, fundraising, and project management skills to First Step Shelter. She is a published author and co-editor in the field of domestic violence.  She has been recognized as a community leader, and was named among the Citizens of the Year (Lowell Sun, Jan. 16, 2010), 25 Most Fascinating People of 2009 (Lowell Sun, Dec. 31, 2009), and Women Making a Difference (Lowell Sun, Nov. 4, 2003).


Director of Operations: Caron Delancy, MPA, MNM, GCDF, CDFI attended and received degrees from Howard University, Florida Atlantic University and Barry University where she received advanced degrees in Psychology, Public Administration/Nonprofit Management and is completing a Doctorate in Organizational Leadership and Human Resource. Caron has over 22 years of nonprofit experience working with grass roots organizations in South Florida as the director of programs, director of operations and in executive director positions that focused on minority populations and individuals struggling with homelessness, mental health, HIV, and substance abuse issues. She has simultaneously spent the past 10 years in academia as a Director of Career Services and an adjunct professor under the business department focused on ethics, management and leadership.

Director of Operations: Caron Delancy

Case Managers

Daniel Feierman

Kecia McKinley

Beata Sienkiewicz


Activity Coordinators

Pamela Alexander

Theresa Webb


Administrative Assistant

Michele Scheffler



William Clinkscales



Lennart Felder



Robert Pavano

Dennis Morton


Angelique Joe

Frances Giordano